Tuesday, April 21, 2009

AGENT....



ring ring....

"Thank you for calling ____ Technical Support This is Anne Agent ID is __ May i have your name please? .... How may I help You today?..

hehe ayan mga lines ko 5 days a week.. syempre nagrerestday din naman ako no.. just like now... hmmm ayun so far so good, nung una mukha pa akong eng eng ee,,, first time ko kase sa call center and i didn't expect na makakapasa ako sa interview ko.. actually kung anu ano na nga lang sinasagot ko nung final interview, kinapalan ko na nga lang yung makapal kong mukha siguro nga kung hindi ko ginawa yun wala bagsak ako. Lakas ng loob ang labanan hehe. Ayun nakaabot ako hanggang training

Training..

happy...! U'll meet different kinds of personality different faces of course hehehe.. and one more thing super cool ng mga trainers. Kaso natatawa ko sa sarili ko hindi ko alam bakit ako napasok dun e walang ginawa mga tao dun kundi magenglishan,,, ako pa naman ung taong mahilig magtransliterate yun bang mula sa tagalog iaapply ko sa english. mali pala yun malamang ahehe.. anyways astig ung training wala kaming ginawa kundi makipagusap na parang robot sa english halos araw araw.. meron ngang signs dun ehh "EOP" akala ko nung una ang meaning nun ENGLISH O PILIPINO wahaha un pala "ENGLISH ONLY POLICY" haha sayang akala ko lulusot ako dun.. masaya ung product training walang ginawa kundi lumamon.. tpos free ka din magtagalog ang bait kase ng trainer namin pretty na sexy pa.. hehe kaya ung mga boys namin ang sisipag pumasok ahehe joke. dame kong nakilala halos lahat sila hindi ako makarelate.. wahehe... pano halos lahat gamer,. eh hindi naman ako gamer lalo na online games.. tapos magic cards wahaha hindi rin ako nglalaro nun. Pero ayus lang masaya parin kahit hanggang ngayon hindi pa ko nagpapasa ng requirements hehe sikret lang yun...

CALLS....

hmmm,, eto exciting.. mixed emotions... kase need mo ilagay ung sarili mo kay customer... amp!! i Hate it!,, lalo na amerikano pa kausap mo.. at ganito:

different kinds of caller:

Una un bang tipong nagmamagaling feeling nya techy siya masyado...

"yeah yeah I know.. You know what?I know these things I've been working on this for years.. IP address blah blah blah"

"oh i see.. Okay that's great! so let us just go ahead and access your GUI"

"what's that?"

diba? epal? anu daw? hahahah natatawa na lang ako ee


Sobrang ay.. anu?

"Okay let's try this password here.. are you ready? capital "A" like apple small "c" like charlie number "7"

"oh i lost you what's after small c? is it capital "7" ?

"no im sorry it's number 7"

wuaaaaat???? "capital 7??" kelan pa ngyri yun? seryoso pa c customer... haha ung agent pa yung nagsorry wahehe


ouch!!!

"were are you located?"

"In the philippines"

"are you serious? that's what im having problems"

oh diba ang saket? sinabi mo lang taga dito ka iisipin na nila bobo ka mag english

wAaaaahhhh!!! Lord forgive me...

"This is fucking ridiculous. I'm totally frustrated!! I'm paying for this but I'm not getting the service" fuck shit all of you... your not helping me!!!!. you sound so uninterested" (eh cno ba magiging interested sa mga pinagsasabi mo?)

After this the issue was resolved


"Oh im sorry because of the bad words I threw you.. I do apologize for being rude, thanks so much for your help"

nyaks!! sabay sorry eh noh?,,, buti na lang nagsorry siya naku!!


hahaha madami pang iba't ibang klase nakakatawa nakakaiyak at nakakainis.. hehe exciting diba??

pero hinde naman hanggang training lang ang narating ko,,, nakapasok naman ako,,, wala kase kayong tiwala e. haha


to be continued....

2 comments:

JC said...

wow! congrats! medyo nakakarelate ako sa entry na ito.

Andrea Camille A. Yumo said...

hehe talaga ayus ah.. kala ko wala makakarelate ee... thankss...

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